The current book introduces the methodology of data
envelopment analysis (DEA). DEA uses mathematical programming
techniques and models to evaluate the performance of peer units (e.g.,
bank branches, hospitals and schools) in terms of multiple inputs used
and multiple outputs produced. DEA examines the resources available to
each unit and monitors the "conversion" of these resources (inputs)
into the desired outputs. The book gives an overview of the various
models from the literature, and the geometric interpretations provided
permit the reader to go beyond the mathematics. Various topics are
covered relating to important practical considerations. These include
dealing with time series data as well as methods for restricting
multipliers. The book will thus provide students, researchers and
practitioners with a solid understanding of the methodology, its uses
and its potential.