deafrontier 
 

DEAFrontier Support


The following questions/issues are addressed in this section.
  • How many DMUs can I solve using the DEAFrontier software?
  • When I try to run the DEAFrontier software (and call the DEA models within the DEAFrontier menu), I get an error message saying complie error in hidden module. As a result, I am not able to run the DEAFrontier software?
  • I am using a non-English version of the Microsoft Office. I  have followed the correct procedure to run the DEAFrontier software as described in the ReadMeFirst.pdf. But I still get the error message saying complie error in hidden module.
  • Can I use DEAFrontier under Excel 2007?
  • How do I know if my Excel Solver is added as an Add-In in Excel (and is working properly)?
  • What DEA models are included in the DEAFrontier?


How many DMUs can I solve using the DEAFrontier software?

DEAFrontier uses Excel Solver as the engine for solving the DEA models, and does not set any limits on the number of DMUs, inputs or outputs. In other words, DEAFrontier software's capacity is set by the Excel Solver.
For example, the standard Excel Solver shipped with Microsoft Office solves problems with sizes of 200x200. As a result, the DEAFrontier will solve problems with up to 199 DMUs. If one needs to deal with more than 199 DMUs, then one needs to upgrade the standard Excel Solver. Please check www.solver.com for problem sizes that various versions of Excel Solver can handle.



When I try to run the DEAFrontier software (and call the DEA models within the DEAFrontier menu), I get an error message saying complie error in hidden module. As a result, I am not able to run the DEAFrontier software?

This error message means that the Excel Solver cannot be found by the DEAFrontier. There are three possible cases.

Case 1:  the Excel Solver is not installed (when the Microsoft Office is installed);

Please see this video on how to find the Excel Solver. 


Case 2: The Excel Solver is installed, but is not loaded as an Add-in;

Case 3: You are using a non-English version of Excel (see the next question).

In order to run the DEAFrontier software, Excel Solver must be installed. The Excel Solver Parameters dialog box has to be displaced once before the DEAFrontier software is loaded. Otherwise, the DEAFrontier software may not run.
 (Please download this ReadMeFirst.pdf file for detailed information and the correct procedure on running the DEAFrontier software.)

Please see this video on how to load the DEAFrontier. 


I am using a non-English version of the Microsoft Office. I  have followed the correct procedure to run the DEAFrontier software as described in the ReadMeFirst.pdf. But I still get the error message saying complie error in hidden module.

If you are using a non-English version of the Microsoft Office, the DEAFrontier software may not run properly. Please click here for more information.


Can I use DEAFrontier under Excel 2007?


DEAFrontier
has two versions. One version  for Excel 97, 2000, 2003 (XP) and the other for 2007. DEAFrontier for Excel 2007 does not work under other versions of Excel, due to the fact that the Excel Solver "Solver.xla" is changed to "Solver.xlam" in Excel 2007. (For the same reason DEAFrontier for Excel 97, 2000 and 2003 (XP) does not work under Excel 2007.)


How do I know if my Excel Solver is added as an Add-In in Excel (and is working properly)?

 You can download this "solvertest.xls" to do a test under Excel 97, 2000 and 2003.

This link provides the Excel test file "solvertest2007.xls" for Excel 2007. (Please do not use this file under Excel 97, 2000 & 2003)


What DEA models are included in the DEAFrontier?

Please download the excel file "models.xls" for DEA models included. A user manual with detailed DEA models will be provided once the software is purchased.